Support

This section collects the most common user issues on Dli.li AI and the recommended troubleshooting path.

Quick entry points

• FAQ: common issues around balance, tokens, models, and client integration.
• Guide: console pages and feature explanations.
• AI Apps: step-by-step client integration guides.
• API Access: OpenAI-compatible API usage for programmatic access.

Check these three items first

1. Make sure the endpoint is correct and usually includes /v1.
2. Make sure the API key comes from your own API Tokens page and was copied completely.
3. Make sure the model name is actually available to your current account.

Useful pages by scenario

Scenario	Check this first
You do not know how to create a key	API Tokens
You want to test whether a model works	Playground
You want to inspect billing and request details	Usage Log
You want to connect a desktop client or IDE	AI Apps
Your program returns an API error	API Access and FAQ